Shadow AI discovery
See which AI and cloud apps your staff actually use, how often and from where — usually within days of turning on Cloudflare Gateway.
Visibility you don’t have today
Secure AI use · Cloudflare One
Your team is already using AI. The question is whether your client data is going with it. We give staff approved AI tools, then use Cloudflare One to see, control and protect what flows into them — in the office, at home or on the road.
Is this for you?
Use cases
Cloudflare One is Cloudflare’s Zero Trust security platform. We deploy the parts your business actually needs — and explain every setting in plain English.
See which AI and cloud apps your staff actually use, how often and from where — usually within days of turning on Cloudflare Gateway.
Visibility you don’t have today
Allow your sanctioned AI tools, warn about or block risky ones, and nudge staff toward company accounts instead of personal ones.
AI use on your terms
DLP rules detect and stop sensitive data — SSNs, card numbers, account numbers, patient details or tagged documents — before it’s pasted or uploaded into AI tools.
Confidential data stays confidential
Open AI tools and unknown websites in Cloudflare’s remote browser, with controls over copy-paste, uploads and downloads.
Use the web without the risk
Staff reach internal apps and files through Cloudflare Access only after identity and device checks — no exposed servers, no clunky VPN.
Simpler, safer remote work
If you build AI apps or agents, Cloudflare AI Gateway adds logging, rate limits, caching and cost controls to every model call.
Accountable, affordable AI
Shadow AI is the use of AI tools at work without the company’s knowledge or approval — for example, pasting a client contract into a free chatbot from a personal account.
The risk isn’t that AI is bad; it’s that confidential information leaves your control. Free consumer tools may keep or use data under terms your business never agreed to, and you can’t revoke a former employee’s personal account.
For many South Florida businesses this is also a compliance issue. Healthcare practices have HIPAA obligations; tax preparers, mortgage brokers and other non-bank financial businesses fall under the FTC Safeguards Rule; SEC-registered advisers and broker-dealers must meet amended Regulation S-P requirements (smaller entities by June 3, 2026); and Florida lawyers must protect client confidentiality under Florida Bar Ethics Opinion 24-1.
Banning AI outright rarely works — people simply switch to their phones. A secure, approved path works far better.
| Approach | What happens | Result |
|---|---|---|
| Ignore it | Staff use whatever tools they like, with personal accounts | Data exposure you can’t see or undo |
| Block everything | Staff switch to personal phones and home computers | Shadow AI gets worse; productivity drops |
| Secure it | Approved tools, a clear policy, DLP and visibility | Productive, protected and audit-ready |
We assemble the right combination of Cloudflare One services for your size, risk and budget:
How it works
Clear steps, a written price before work begins, and in-person check-ins along the way.
We turn on visibility first, so decisions are based on how your team actually uses AI today.
Together we choose approved tools and write a short, practical AI-use policy.
We configure Gateway, DLP and Access rules, roll out the device client, and test with your staff.
In-person training, plus a regular summary of usage, blocked risks and recommended tweaks.
Questions & answers
Shadow AI is employees using AI tools for work without the company’s knowledge or approval, often with personal accounts. It’s risky because confidential data can end up stored or processed outside your control, with no way to audit or delete it later.
Cloudflare One is Cloudflare’s Zero Trust security platform. It combines web filtering, data loss prevention, cloud-app security, browser isolation and identity-based access to internal apps — delivered from Cloudflare’s global network, so it protects staff wherever they work.
If your team handles client data and uses AI tools, yes — and small businesses can start small. Cloudflare offers a free Zero Trust plan for small teams, and paid plans add advanced controls. We recommend the smallest setup that meets your real risk.
AI Gateway sits between your applications and AI model providers such as OpenAI, Anthropic or Google. Every request passes through it, so you get logging, analytics, caching, rate limiting and cost controls in one place. It’s designed for AI apps and agents you build, rather than for employees’ browser use.
Cloudflare runs one of the world’s largest networks, so most users notice no difference. We roll out in stages, start in monitor-only mode, and tune rules with your team so legitimate work isn’t blocked.
Industries we help
Intake, documents and deadlines with confidentiality built in.
Client service automation with security and compliance first.
HIPAA-aware AI for scheduling, intake and follow-ups.
Related services
SSO, MFA and passkeys with Microsoft Entra ID, Okta or Google.
Strategy, staff training and an AI policy that fits your business.
Cloudflare WAF, DDoS and bot protection for your site and apps.
Ready when you are
Tell us what’s slowing your business down. We’ll explain, in plain English, where AI, automation and better security can help — and where they can’t.