Boca Raton, FL · In-person meetings from Palm Beach to Miami

Text size
(949) 441-4643

Services

AI, software and security services for South Florida businesses

Seven ways we help — from your first conversation about AI to agents running real workflows, and the security that has to come with them. Everything is delivered by people you can meet, from Palm Beach to Miami.

A Rock Hard consultant leading an in-person AI training workshop for a group of business professionals in a bright Boca Raton office

AI Consulting & Training

Not sure where AI fits in your business? We sit down with you, find the work where AI genuinely pays off, choose the right tools, write a sensible AI policy and train your team — in person and in plain English.

  • AI readiness assessment
  • A practical AI-use policy
  • Hands-on staff training
Explore ai consulting & training
A tidy Florida office desk with a laptop showing an automated workflow diagram next to a stack of invoices and a document scanner

AI Automation & AI Agents

We build AI agents that read, decide and act inside the software you already use — your inbox, CRM, calendar, accounting and document systems — with human approval wherever it matters.

  • Inbox triage and smart replies
  • Document intake and data extraction
  • CRM updates and lead follow-up
Explore ai automation & ai agents
A calm medical office front desk after hours with a tablet showing a sound wave while an AI receptionist answers calls

AI Receptionist & Voice Agents

Your phone is your front door. We set up AI voice agents that answer around the clock, book appointments, answer common questions and hand urgent calls to your team — configured, tested and supported by people right here in South Florida.

  • Book appointments 24/7
  • Bilingual English and Spanish
  • After-hours emergency triage
Explore ai receptionist & voice agents
Two software developers collaborating at a standing desk in a bright coastal office, reviewing code on a large monitor

Custom Software & AI Development

From customer portals to internal tools and integrations, we design and build software that fits how your business actually works — using modern AI-assisted engineering to move faster without cutting corners on quality or security.

  • Customer and client portals
  • Internal tools and dashboards
  • Integrations and APIs
Explore custom software & ai development
A security professional reviewing an AI security dashboard on two monitors in a South Florida office at dusk

Secure AI Use for Employees

Your team is already using AI. The question is whether your client data is going with it. We give staff approved AI tools, then use Cloudflare One to see, control and protect what flows into them — in the office, at home or on the road.

  • Shadow AI discovery
  • Approved-tool enforcement
  • Data loss prevention for AI
Explore secure ai use for employees
Illustration of a glowing shield in front of a website deflecting malicious traffic arriving from a global network

Website & App Security (WAF)

If your website takes logins, payments, bookings or form submissions, it’s a target. We put Cloudflare’s network in front of it and tune the protections to your business — so attacks are stopped and real customers aren’t.

  • WAF setup and tuning
  • Bot and spam protection
  • DDoS protection
Explore website & app security (waf)
A professional approving a sign-in with a fingerprint passkey on a smartphone next to a laptop

Identity & Access Management

Most breaches start with a stolen password. We set up single sign-on, multi-factor authentication and passkeys so the right people get into the right systems — and former employees, attackers and bots don’t.

  • Single sign-on (SSO)
  • Phishing-resistant MFA and passkeys
  • Joiner, mover and leaver automation
Explore identity & access management

Which service do I need?

Start from the problem you want to solve. Many clients combine two or three of these over time.

Match common business problems to Rock Hard Consulting services
If this sounds familiar…Start with
“We know we should be using AI, but don’t know where to start.”AI consulting and training
“We miss calls, especially after hours or in Spanish.”AI receptionist and voice agents
“My team spends hours on data entry, email and paperwork.”AI automation and AI agents
“Spreadsheets and old software are holding us back.”Custom software and AI development
“Employees paste client data into ChatGPT.”Secure AI use with Cloudflare One
“Our website gets spam, bots or attacks.”Website and app security (Cloudflare WAF)
“Too many passwords; we’re not sure who can access what.”Identity and access management

Questions & answers

Questions about our services

How much does AI consulting cost?

It depends on the scope, so we price each project in writing before any work begins. A typical engagement starts with a short assessment and a plan, followed by a fixed-price first project — for example, setting up an AI receptionist or automating one paperwork-heavy process. Ongoing platforms (such as a voice-agent service or AI subscriptions) usually carry a monthly fee plus usage, which we estimate for you up front. No surprise invoices.

What is agentic AI, and how is an AI agent different from a chatbot?

Agentic AI refers to AI systems that can work toward a goal by planning steps and taking actions in your software — not just answering questions. A chatbot replies to a message; an AI agent might read an incoming email, look up the customer in your CRM, draft a reply, create an invoice and schedule a follow-up. We design agents with clear limits, activity logs and human approval for anything important.

Is it safe for employees to use ChatGPT, Copilot, Claude or Gemini with business data?

It can be — with the right setup. Business and enterprise plans generally offer stronger privacy commitments than free personal accounts, but you still need three things: a clear AI-use policy, single sign-on so only managed accounts are used, and technical guardrails such as data loss prevention that stop sensitive information from being pasted or uploaded. We help you choose the tools, write the policy and enforce it with Cloudflare One.

Do we have to replace our existing software to use AI?

Usually not. Most of our work connects AI to the tools you already use — Microsoft 365 or Google Workspace, your CRM, calendar, phone system, accounting software or practice-management system. We only recommend replacing software when it is genuinely holding you back, and we’ll tell you plainly when that’s the case.

Ready when you are

Let’s talk — over coffee in Boca, or at your office.

Tell us what’s slowing your business down. We’ll explain, in plain English, where AI, automation and better security can help — and where they can’t.

Call (949) 441-4643 Send us a message

In-person meetings from Palm Beach to Miami